Privacy Policy

Our Commitment to Your Privacy

 

Electraphysics is committed to protecting your privacy and ensuring that your visit to our website is entirely secure.

 

If you have any questions or problems with any aspect of our privacy policy or its implementation, please contact support@electraphysics.com

 

Security of your Personal Information

 

To maintain the security of your information, we use the Transport Layer Security (TLS) protocol with 256-bit or higher encryption strength to transmit sensitive information. This encryption is the same technology used in transmitting confidential information by banks, governments, and online businesses such as Amazon.com and eBay.

 

Once the information is in our system, it is accessible to authorized Electraphysics personnel only. We strictly enforce our privacy policies with our employees, and any breach of this policy will result in termination and criminal charges where there are grounds.

 

How we use your Personal Information

 

Your personal information will be used to provide you with the requested products and services. This information includes the use of data for completing transactions or communicating back to you. Credit card numbers are used only for payment processing and not used for any other purpose.  We do not store your credit card numbers.

 

We may also use personal information in a manner that does not identify you individually or to be contacted but does identify specific criteria about our Site's users in general (such as we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).

 

Whom we share your Personal Information with

 

We will not sell, trade, or rent your name or personal information to anyone else. We do not sell, trade, rent, or provide outside access to our mailing list.  Electraphysics will not release your personal information to authorities unless required by law, search warrant, court order, subpoena or fraud investigation.

 

Except as otherwise stated in this policy, Electraphysics will share your information with third parties only to the extent necessary to provide the services and products requested by you.

 

Collection of your Personal Information

 

Electraphysics only saves such personal information that is necessary for you to access and use our services.

 

This personal information includes, but is not limited to, first and last name, e-mail address, phone number, other payment processing information.  Electraphysics will store such personal information until you delete that personal information or you formally request its deletion or revoke your consent to its storage, or Electraphysics otherwise deletes that personal information with its decisions or internal policies.  Cookies and IP addresses are used to track session information to assist with our referral/affiliate programs.

 

Encrypted Communication Available

 

At Electraphysics, we offer the ability to communicate entirely with encryption.  Please see encrypted communication.

 

We reserve the right to amend these policies at our discretion and will notify you but do not require your confirmation that you have read the changes.  It is your responsibility to read and understand our e-mails and announcements.  If you have any questions, feel free to contact the help-desk or contact support@electraphysics.com

 

 

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Team Access

1 Dundas St

Toronto, Canada

Yonge-Dundas Square

International Tel:  1-800-729-0631

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Monday to Friday 9 AM - 4:30 PM EST.

 

 

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